Assistant Director, Accessibility Services
Job Description
WHAT YOU WILL DO
- Manage a caseload of students with disabilities, including reviewing documentation, determining eligibility, and recommending reasonable accommodations.
- Collaborate with faculty and staff to implement approved accommodations and resolve accommodation‑related concerns.
- Manage the Note‑Taking Accommodation Program, including recruitment, training, and supervision of student note‑takers.
- Coordinate real‑time transcription and ASL interpretation services, as needed.
- Manage daily operations of the Exam Proctoring Program, with increased responsibility during midterms and finals.
- Provide guidance and training to students on assistive and adaptive technologies.
- Collect and analyze program data; contribute to assessment, reporting, and continuous improvement efforts.
- Update Accessibility Services web content and support office operations as needed.
- Serve as one of the key operational leads in the absence of the Director.
- Recruit, hire, train, supervise, and evaluate Accessibility Services peer assistants (front desk graduate student workers, exam proctors, exam readers and scribes)
- Assist in developing and implementing program policies, procedures, workflows, and training materials.
- Assist with updating departmental websites, forms, digital systems, and student‑facing resources.
- Assume additional responsibilities as required.
YOUR TEAM WILL INCLUDE
Student Employees
WHAT EDUCATION AND SKILLS YOU WILL NEED
Bachelor’s Degree in Special Education, Counseling, Rehabilitation Counseling, Disability Students, or a closely related field.
A minimum of 4-6 years of related experience
Knowledge of the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and accessibility practices in higher education.
Strong communication, organizational, and problem‑solving skills.
Ability to work collaboratively across campus and with all populations.
Proficiency with Microsoft Office and ability to learn systems such as AIM, Advisor Link, and Workday.
Ability to take initiative and complete tasks with minimal supervision.
Ability to work both independently and with teams.
Ability to anticipate and embrace change; demonstrate willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.
Ability to envision and propose new methods to perform tasks; take thoughtful risks; and accept new and ongoing initiatives, objectives, and solutions to gain sought-after results.
HOW AND WHERE YOU WILL WORK
Some early mornings and/or evenings and occasional weekend work
Requires work onsite 5 days a week; the on-campus requirement is subject to modification based on organizational need.
ADDITIONAL SKILLS YOU MAY HAVE
- Master’s degree preferred.
- Higher education experience in accessibility resources, academic support programs, or special education teaching experience preferred.
This is an exempt position with the following pay range: $60,554 - $67,282; the role is also eligible for bonuses based on performance and budget.
Babson College offers a comprehensive benefits package for full-time employees working at least 28 hours per week.
- Insurance Coverage: Medical, dental, vision, group life and long-term disability insurance, business travel accident insurance, and mental health benefits.
- Time Off: Starting at 3 weeks of vacation annually, 2 weeks of sick time, 1 week of paid family illness time, 6 weeks of paid parental leave, and 12 paid holidays per year. President’s holidays are determined each year.
- Retirement: Participation in a 403(b) retirement plan with mandatory employee contributions and a 4:1 employer match.
- Additional Benefits: Wellbeing programs, virtual fitness platform, and employee assistance program.
All questions or concerns about this posting should be directed to the Office of Human Resources at [email protected].
WHAT YOU WILL DO
- Manage a caseload of students with disabilities, including reviewing documentation, determining eligibility, and recommending reasonable accommodations.
- Collaborate with faculty and staff to implement approved accommodations and resolve accommodation‑related concerns.
- Manage the Note‑Taking Accommodation Program, including recruitment, training, and supervision of student note‑takers.
- Coordinate real‑time transcription and ASL interpretation services, as needed.
- Manage daily operations of the Exam Proctoring Program, with increased responsibility during midterms and finals.
- Provide guidance and training to students on assistive and adaptive technologies.
- Collect and analyze program data; contribute to assessment, reporting, and continuous improvement efforts.
- Update Accessibility Services web content and support office operations as needed.
- Serve as one of the key operational leads in the absence of the Director.
- Recruit, hire, train, supervise, and evaluate Accessibility Services peer assistants (front desk graduate student workers, exam proctors, exam readers and scribes)
- Assist in developing and implementing program policies, procedures, workflows, and training materials.
- Assist with updating departmental websites, forms, digital systems, and student‑facing resources.
- Assume additional responsibilities as required.
YOUR TEAM WILL INCLUDE
Student Employees
WHAT EDUCATION AND SKILLS YOU WILL NEED
Bachelor’s Degree in Special Education, Counseling, Rehabilitation Counseling, Disability Students, or a closely related field.
A minimum of 4-6 years of related experience
Knowledge of the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and accessibility practices in higher education.
Strong communication, organizational, and problem‑solving skills.
Ability to work collaboratively across campus and with all populations.
Proficiency with Microsoft Office and ability to learn systems such as AIM, Advisor Link, and Workday.
Ability to take initiative and complete tasks with minimal supervision.
Ability to work both independently and with teams.
Ability to anticipate and embrace change; demonstrate willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.
Ability to envision and propose new methods to perform tasks; take thoughtful risks; and accept new and ongoing initiatives, objectives, and solutions to gain sought-after results.
HOW AND WHERE YOU WILL WORK
Some early mornings and/or evenings and occasional weekend work
Requires work onsite 5 days a week; the on-campus requirement is subject to modification based on organizational need.
ADDITIONAL SKILLS YOU MAY HAVE
- Master’s degree preferred.
- Higher education experience in accessibility resources, academic support programs, or special education teaching experience preferred.
This is an exempt position with the following pay range: $60,554 - $67,282; the role is also eligible for bonuses based on performance and budget.
Babson College offers a comprehensive benefits package for full-time employees working at least 28 hours per week.
- Insurance Coverage: Medical, dental, vision, group life and long-term disability insurance, business travel accident insurance, and mental health benefits.
- Time Off: Starting at 3 weeks of vacation annually, 2 weeks of sick time, 1 week of paid family illness time, 6 weeks of paid parental leave, and 12 paid holidays per year. President’s holidays are determined each year.
- Retirement: Participation in a 403(b) retirement plan with mandatory employee contributions and a 4:1 employer match.
- Additional Benefits: Wellbeing programs, virtual fitness platform, and employee assistance program.
All questions or concerns about this posting should be directed to the Office of Human Resources at [email protected].
About Babson College
Babson College is the global leader in entrepreneurship education, ranked for having the No. 1 undergraduate school and MBA for entrepreneurship 26 and 29 times in a row.
An independent, not-for-profit institution, Babson is accredited by the Association to Advance Collegiate Schools of Business (AACSB), the New England Association of Schools and Colleges (NEASC), and the European Quality Improvement System (EQUIS). Each academic year, more than 2,100 undergraduate and 900 graduate students attend Babson, representing more than 80 countries.
As creators and conveners of knowledge about entrepreneurship, Babson distinguishes itself with an Undergraduate School that provides a top-flight business education blending innovative, integrated and applied business and liberal arts programs with curricular and cocurricular learning experiences; the F.W. Olin Graduate School of Business, that grants highly ranked MBA and MS degrees; an Executive Education program for professionals looking to grow in today’s rapidly evolving business environment; a world-class faculty with real-world experience—87% of our full-time faculty hold a doctoral degree or its equivalent, and are accomplished entrepreneurs, executives, scholars, authors, researchers, poets, and artists; global research projects that are used as key benchmarking indicators by a number of distinguished regional, national and supranational authorities around the world; and Babson Global, which works with corporate, university, government, and foundation partners to advance entrepreneurship education and Entrepreneurial Thought and Action worldwide.