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At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Learn more about the career areas and lines of business at wellsfargojobs.com

Job Description

About this role:

Wells Fargo is seeking a Lead Control Management Officer to support day to day Risk and Control Self Assessment (RCSA) management and other priorities in line with the Control Target Operating Model in support of the Fraud & Claims Management (FCM) line of business.

In this role, you will:

• Lead the identification, documentation and evaluation of risks within the Risk and Control Self-Assessment (RCSA) throughout the lifecycle (including net new RAU development, annual refresh, managing trigger events)
• Provide expert advice and/or challenge across all risk identification activities
• Lead complex initiatives designed to mitigate current and emerging risks with broad impact
• Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area
• Monitor complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies
• Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
• Develop and implement risk monitoring and risk reporting processes and controls
• Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies

Required Qualifications:

• 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience in fraud and claims organizations
• Knowledge and understanding of regulatory compliance requirements impacting Operations lines of businesses (Reg E, UDAAP, BSA, AML, Complaints)
• Knowledge and understanding on Control Programs including Risk and Control Self-Assessment (RCSA), Issue Management.
• Quality assurance, self-assurance or testing experience
• Operational risk management tools systems experience (e.g. SHRP, RCSA) is a plus
• Experience with partnering with multiple stakeholders to include Operations line of business support teams and Enterprise teams
• Leadership experience in a related operations, risk management or compliance role
• Ability to articulate complex concepts in a clear manner
• Ability to influence across all organizational levels, particularly senior management

Job Expectations:

• Onsite presence is required 3 days a week at one of the posted locations.

• Knowledge and understanding on Control Programs including Risk and Control Self-Assessment (RCSA), Issue Management.
• Experience across enterprise risk management framework, including: risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics governance, risk assessment and control design

Job Location:

• 141753 Three Wells Fargo Center 401 S Tryon St., Floors 17-18 Charlotte, NC
• 150496 West Des Moines Campus, 800 S Jordan Creek Pkwy Mountain Meadows Building, 1st floor Des Moines, IA
• 107689 2850 S Price Rd., E Building, Chandler Campus, 1st floor Phoenix, AZ
• 109022 2200 Concord Pike, 6th floor Philadelphia, PA /Wilmington, DE

**Required location(s) listed above. **Relocation assistance is not available for this position

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.