Job Description
Do you have a passion for public service and delivering outstanding customer experiences? The Chesapeake Public Library (CPL) is seeking an energetic, service-oriented Library Specialist to support reference, readers' advisory, and public service operations at the Dr. Clarence V. Cuffee Library.
CPL offers a collaborative, respectful work environment and plays a vital role in supporting lifelong learning and community connection. We're looking for someone who excels at customer service, stays organized, and enjoys helping others navigate library resources.
Key Responsibilities:
- Provide reference and readers' advisory assistance across all service areas.
- Train and supervise assigned staff and volunteers.
- Assist patrons and staff with library technology, materials, and equipment.
- Maintain and organize the library's collection and related resources.
- Support daily library operations, including opening/closing, financial transactions, and customer accounts.
- Troubleshoot computers and equipment.
- Plan and present programs, events, and workshops; create related promotional materials.
- Compile statistics and support reporting needs.
- Maintain supplies, reference forms, bulletin boards, and mail distribution.
- Assist with and lead in-house programs, orientations, one-on-one technology help sessions, and Innovation Studio activities involving digital media, photography, videography, editing, and creative production tools; experience with related technology is preferred.
- Assist with programs and activities related to the community gardens and seed library, including basic garden maintenance, sustainable practices, and patron engagement with gardening and seed-saving resources; an interest in gardening or environmental education is preferred.
- Participate in off-site outreach visits and community partner programs, including both indoor and outdoor events.
- Ensure coverage across public service desks.
- Perform other duties as assigned.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
#LibrarySpecialist#LibraryProfessionals
Do you have a passion for public service and delivering outstanding customer experiences? The Chesapeake Public Library (CPL) is seeking an energetic, service-oriented Library Specialist to support reference, readers' advisory, and public service operations at the Dr. Clarence V. Cuffee Library.
CPL offers a collaborative, respectful work environment and plays a vital role in supporting lifelong learning and community connection. We're looking for someone who excels at customer service, stays organized, and enjoys helping others navigate library resources.
Key Responsibilities:
- Provide reference and readers' advisory assistance across all service areas.
- Train and supervise assigned staff and volunteers.
- Assist patrons and staff with library technology, materials, and equipment.
- Maintain and organize the library's collection and related resources.
- Support daily library operations, including opening/closing, financial transactions, and customer accounts.
- Troubleshoot computers and equipment.
- Plan and present programs, events, and workshops; create related promotional materials.
- Compile statistics and support reporting needs.
- Maintain supplies, reference forms, bulletin boards, and mail distribution.
- Assist with and lead in-house programs, orientations, one-on-one technology help sessions, and Innovation Studio activities involving digital media, photography, videography, editing, and creative production tools; experience with related technology is preferred.
- Assist with programs and activities related to the community gardens and seed library, including basic garden maintenance, sustainable practices, and patron engagement with gardening and seed-saving resources; an interest in gardening or environmental education is preferred.
- Participate in off-site outreach visits and community partner programs, including both indoor and outdoor events.
- Ensure coverage across public service desks.
- Perform other duties as assigned.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
#LibrarySpecialist#LibraryProfessionals
About City of Chesapeake
Chesapeake, Virginia is a vibrant community that enjoys the best of two worlds, one of urban variety, culture, and excitement, and another of rural landscapes and relaxed living.
Located 20 minutes from the oceanfront, 15 minutes from downtown Norfolk, and 45 minutes from Colonial Williamsburg and the Outer Banks of North Carolina, Chesapeake is the perfect place in which to live, work, and raise a family.
Home to beautiful parks, lakes, and rivers, Chesapeake has more miles of deepwater canals (part of the Intracoastal Waterway) than any other city in the country!
The City of Chesapeake was formed through the merger of the City of South Norfolk and Norfolk County in 1963. It’s a community of communities, with each having its own distinctive history.
Over the last decade, many national and international companies have taken advantage of the City’s ports, atmosphere, and highly qualified labor market by relocating to Chesapeake.
Chesapeake’s neighborhoods offer a variety of comfortable housing alternatives, from apartments and town homes, to single-family residences and executive homes. The City is consistently ranked by the FBI as one of the safest U.S. cities (with populations over 150,000), which lends to the safe, community atmosphere that residents enjoy.